Job Information
Wegmans Maintenance Operations Center Specialist in Rochester, New York
At Wegmans, our Maintenance team ensures that our stores, facilities, and equipment are professionally maintained, helping to provide our customers with the freshest best tasting products, and our employees with a safe and productive work environment. In this role as a Maintenance Operations Specialist, you will be empowered to solve complex problems daily and continually learn and develop new skills, while working for a growing and dynamic company with endless opportunities for advancement. You will be responsible for providing incredible customer service and operational support to the Stores, Facilities, Manufacturing and Maintenance departments through triaging, prioritizing and dispatching maintenance repair requests to our in-house resources and contractors. You'll maintain consistent communication with internal customers and stakeholders to plan execution of work orders, coordinate trainings, and listen for feedback to continuously improve our systems, processes and service levels.
What will I do?
Utilize knowledge of maintenance and equipment Life-Cycle Management practices to triage and prioritize requests and dispatch work to in-house resources or contractors in a cost effective manner
Be point of contact for maintenance related issues, maintain effective communication with all stakeholders and collaborate with multiple areas to ensure incredible customer service and follow up
Work with operations and contractors to resolve service requests and contractor repair action issues; evaluate, prioritize, and assign priority of maintenance repair
Partner with divisional and operations teams to coordinate and provide training on systems and processes, while utilizing feedback to find ways to continuously improve
Assist with developing and maintaining Service Level Agreements for new and existing stores and help maintain regulatory/compliance and safety program information
Maintain updated and accurate information in systems and use programmable logic controllers alarm monitoring tools to assist with repair resolution
Monitor equipment total cost of ownership repair costs and collaborate with leadership as needed to help with Capital Planning and replacement of equipment
Required Qualifications
1 or more years of experience in the Maintenance field
Experience coordinating business activities, such as scheduling, costing, vendor relations, etc.
Ability to demonstrate good judgement, integrity and trust in frequently handling confidential information
Systems aptitude, and the ability to work between multiple systems and simultaneously navigate multiple screens and applications
Preferred Qualifications
Experience in Purchasing, Inventory Management, and/or Accounting
Experience supporting a maintenance department
Experience using EAM computer system
Experience in the mechanical field in a position which required understanding of mechanical parts related to food production equipment, electrical, refrigeration, HVAC and/or plumbing
At Wegmans, we’ve long believed we can achieve our goals only if we first fulfill the needs of our people. Putting our people first and offering competitive pay and a variety of benefits & perks is just the start of what it means to work at Wegmans.
Whether through premium pay for working on Sundays or holidays, offering industry-leading health care coverage and wellness programs to support physical, financial, and emotional well-being, or paid time off (PTO) to help you balance work and life, we’ve got something for everyone.
And because we care about the wellbeing and success of every person, we recognize each person has their own unique scheduling needs. We’re proud to offer flexibility in scheduling so our employees can prioritize what is most important to them. Our large, high-volume stores and 24x7 operations allow for personalized schedules that balance an employee’s individual needs with the needs of our business and each department.
Comprehensive benefits*
Paid time off (PTO) to help you balance your personal and work life
Higher premium pay rates for working Sundays or on a recognized holiday
Health care benefits that provide a high level of coverage at a low cost to you
Retirement plan with both a profit-sharing and 401(k) match
A generous scholarship program to help employees meet their educational goals
LiveWell Employee & Family program to support your emotional, work-life and financial wellness
Exclusive discounts on electronics, entertainment, gym memberships, travel and more!
And more!
***Certain eligibility requirements must be satisfied and offerings may differ based upon area or the company and/or position.
For 25 years in a row, our employees have put us on the FORTUNE magazine’s list of the 100 Best Companies to Work For®. Discover what it means to work for a family-owned, mission-driven, values-based company that believes in caring, respect, empowerment, high standards and making a difference in the community. Because with a family-like atmosphere of shared support, leaders who have your best interest at heart and growth as part of everything we do, Wegmans is the place for you to do what you love—and love what you do.
Wegmans is an Equal Opportunity Employer. We recruit, hire, train, and promote without discrimination due to age, race, color, religion, sex, sexual orientation, national origin, citizenship, disability, military leave or veteran status, genetic information, or any other status protected by applicable federal, state or local law.
From FORTUNE Magazine. © 2022 Fortune Media IP Limited. Used under license. FORTUNE and FORTUNE 100 Best Companies to Work For® are registered trademarks of Fortune Media IP Limited and are used under license. FORTUNE and FORTUNE Media IP Limited are not affiliated with, and do not endorse the products or services of Wegmans Food Markets, Inc.
Wegmans is committed to ensuring all applicants can successfully submit an application for consideration. If you have a disability under the ADA or similar law; and you wish to discuss potential accommodations to complete your application for employment, please call (585) 429-3737 and someone would be happy to assist you.